Castia Stone, Inc. limited lifetime warranty
Bracketed rainscreen/moisture block system
Castia Stone, Inc. (Castia) warrants, for installation within the United States, to the covered person” as detailed below, that the products manufactured by Castia and applied to the structure owned by the “covered person”, were free from defects, and when properly installed, maintained, and serviced in accordance with the instructions and directions provided by Castia, will remain free from defects for the term of the warranty.
This warranty assumes that the products are subjected to normal usage during this period. This warrant excludes damage due to settlement or movement of the structure, accidents, chemical or paint contact, airborne pollutants, vandalism, or other unusual occurrences beyond the control of Castia.
The structure must have been built in conformance with local building codes, and the products installed by a certified Castia installer.
Any claim related to a non-conforming or defective product, or part thereof, shall be made within twenty (20) days after the discovery of such non-conformity or defect, and before any permanent repairs are made. All claims must be in writing and shall include the name of the owner, location of the structure, and specify in detail why the products fail to conform or are defective. Notices should be directed to Castia Stone, Inc., 903 Canterbury Court, Southlake, Texas, 76092. Upon receipt of such notice, Castia, or its agent, shall be allowed a reasonable period of time and access to investigate the problem and to determine the probable cause. If the product proves to be defective, Castia, at its sole discretion, shall replace the product before it is installed; replace or repair the product if already installed.
Castia may modify or discontinue products subject to this warranty without notice, and shall not be liable for such action. Castia reserves the right to substitute similar quality products if the original product is no longer manufactured.
The term “covered person” is to include the original purchaser of the products and all transferees prior to and including the first owner of the structure to which the products are applied. With written approval by an officer of Castia, the warranty can be transferred to a second owner if the sale occurs within twelve (12) months of the date of the completed installation, and the request is submitted in writing within the twelve (12) month period with notification of the sale and the name of the new owner.
Warranty limitations, disclaimers, limitations of liability and exclusive remedy.
The limited warranty is exclusive and non-transferable except as expressly stated above. The limited warranty is given in lieu of any and all other warranties, express or implied. The exclusive remedy in any action against Castia shall be for replacement of originally defective or non-conforming material, and does not include installation. In no event shall Castia be liable for any special, contingent, or consequential damages, or for any loss, damage or expense directly or indirectly arising from the purchase, installation, use, or maintenance of its products, or from any other cause.
This warranty does not cover sealants, stains, or caulking used with, or applied to, our products. These are subject to normal maintenance and replacement.
Any dispute, controversy or claim arising out of or in connection with this warranty, shall be interpreted and governed under the laws of the State of Texas. Any portion of this warranty which is found to be in violation of any applicable law shall be deemed severable and the validity of all remaining provisions shall remain valid and enforceable.